Role OverviewThe Education Account Manager is the frontline relationship builder, problem solver, and community partner who helps music programs thrive. They will serve as the primary conduit between Music & Arts and the schools within their assigned territory, cultivating educator relationships, driving rental, repair, and product growth, and representing Music & Arts as a trusted partner to students, teachers, and the broader school community.
What You Will Do
The Education Account Manager will achieve weekly expectations for educator conversations, meetings, and school visits, respond to all inbound leads within 24 hours, and maintain complete, accurate pipeline documentation in Salesforce. They will drive net-new program creation, renewals, and expansions across rentals, repairs, and product categories, and work closely with local Music & Arts and Guitar Center stores to host educator nights, community events, and back-to-school events.
Why It Might Be a Fit
The ideal candidate will have sales, customer engagement, or community relations experience, excellent communication and relationship-building skills, and the ability to travel throughout their assigned territory. They will be able to lift up to 50 pounds, have a valid driver's license and auto insurance, and be proficient in Microsoft Office and CRM systems.
Requirements
- Sales, customer engagement, or community relations experience
- Excellent communication and relationship-building skills
- Ability to travel throughout assigned territory
- Proficiency in Microsoft Office; ability to learn CRM systems
- Valid driver's license and auto insurance
- Ability to lift up to 50 pounds
Benefits
- Company vehicle
- Gig leave for employees who are musicians
- Robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options
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