Education and Training Coordinator - Training Technician III

Massachusetts
Any Location, MA
Category Healthcare
Job Description
The Massachusetts Department of Public Health is looking for a Training Technician III – Education and Training Coordinator based at Tewksbury Hospital. This role offers a unique opportunity to shape and strengthen the learning culture within a dynamic healthcare environment. In this position, you will lead the design, coordination, and evaluation of non-clinical training programs that support staff development, regulatory compliance, and organizational excellence.

Requirements

  • Assess organizational training needs by analyzing current programs, regulatory requirements, and leadership feedback to support long-term workforce development.
  • Design, implement, and evaluate non-clinical orientation and ongoing education programs aligned with adult learning principles and organizational goals.
  • Coordinate onboarding processes for new hires, including permanent, contracted, agency, and vendor staff, ensuring timely completion of required training and documentation.
  • Supervise and support Non-Clinical Educators, including assigning work, monitoring performance, and fostering professional development.
  • Deliver training and provide guidance to staff on effective teaching methods and instructional techniques.
  • Ensure compliance with regulatory and accreditation standards, including developing and executing tracer methodologies and maintaining accurate training records.
  • Manage training systems and reporting processes, including tracking completion, analyzing compliance data, and communicating gaps to leadership.
  • Develop and maintain training materials such as presentations, communications, and educational resources to support organizational initiatives.
  • Coordinate training logistics, including scheduling, calendars, speakers, and learning platforms, while supporting department operations as needed.
  • Collaborate with leadership and cross-functional teams to develop policies, procedures, and role-specific competencies that enhance staff performance and organizational effectiveness.

Benefits

  • Comprehensive Benefits
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