Education Strategy & Success Manager - EdTech

The Education Strategy & Success Manager will lead the success strategy of schools, contributing to transforming education by combining customer management, educational consulting, data analysis, and strategy development. The role involves working directly with school directors and academic coordinators to understand their context, identify challenges and opportunities, and define strategies that drive the success of each account.

What You Will Do

The Education Strategy & Success Manager will be responsible for a portfolio of schools, working directly with their directors and academic coordinators to understand their context, identify challenges and opportunities, and define strategies that drive the success of each account. The role involves strategy and account management, stakeholder management, implementation and educational impact, data, KPIs, and continuous improvement, and retention and growth.

Why It Might Be a Fit

We are looking for a person who combines strategic thinking, result-oriented thinking, and sensitivity to education. The ideal candidate will have experience in Customer Success, Account Management, consulting, project management, or education, and be able to build trust relationships with senior profiles and different types of stakeholders.

Requirements

• Experience in Customer Success, Account Management, consulting, project management, or education
• Ability to build trust relationships with senior profiles and different types of stakeholders
• Analytical thinking and ability to work with KPIs, data, and business indicators
• Understanding of complex problems and ability to structure them into action plans
• Excellent oral and written communication
• Organization and autonomy to manage multiple accounts and priorities
• Sense of ownership and ability to identify what needs to be done and take it on
• Genuine interest in education and generating impact in the classrooms

Benefits

• Transforming education
• Accompanying schools in a process of educational transformation
• Opportunity to work directly with decision-makers within the schools
• Space to propose, experiment, learn, and build within an international team