Educational Advisor

goFLUENT
Cambridge, MA
Category Customer Service
Job Description
Role Overview

As an Educational Advisor, you will help students achieve their learning goals by accompanying them during their language learning experience. This is a customer-focused position that requires excellent communication and customer orientation skills.

What You Will Do

Your main responsibilities will include guiding new students, accompanying students during their learning process, following up with students, and building trust relationships with students.

Why It Might Be a Fit

This role is for you if you enjoy talking to people, listening, and understanding their needs, and have experience in customer service, consultative sales, or education.

Requirements

  • 1 year of experience in customer service, consultative sales, B2C sales, or similar roles
  • Advanced English, oral and written
  • Mastery of an additional language - such as Portuguese, French, or any other
  • Management of MS Office, Google Workspace, and digital tools
  • Completed degree in any field

Benefits

  • Onboarding and accompaniment program
  • Access to a world-class language learning experience
  • Opportunities for development and professional growth
  • Integration and team-building activities
  • Possibility of working from any of our offices around the world
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