Role OverviewThe Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
What You Will Do
Key Responsibilities of the Job include interacting with guests to ensure a great guest experience, providing technical product education, facilitating a seamless end-to-end guest experience, and working with others to ensure optimal guest experience and support store operations.
Why It Might Be a Fit
You will be a fit for this role if you have the ability to create an inclusive environment, behave in an honest and fair manner, and enjoy working and connecting with guests. You should also be enthusiastic about your work and look for ways to make it fun and engaging.
Requirements
- Must be legally authorized to work in the country in which the store is located
- Must be 18 years of age or older
- Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
- Must have the ability to travel to assigned store with own transportation methods
- Willing to work a flexible schedule including evenings, weekends, and holidays
- Willing to work in an environment with bright lights and loud music
- Willing to move through a store for most of a shift to help guests and accomplish work
- Willing to move boxes weighing up to 30 lbs (13.6 kg)
- Willing to work as part of a team and also complete some work independently
Benefits
- Base Pay Range: $19.00 - $21.86/hour
- Target Bonus: $2.00/hour
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series
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