Educator

Lululemoninc
Raleigh, NC
Category Retail
Job Description
Role Overview

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

What You Will Do

Interact with guests to ensure a great guest experience, assess guests' needs to provide customized purchase and return solutions, and provide technical product education. Facilitate seamless end-to-end guest experience by conducting accurate transactions and executing omnichannel programs. Perform product presentation tasks, use in-store technology, and perform cleaning tasks to maintain the luxury environment.

Why It Might Be a Fit

This role requires a passion for guest experience, collaboration, and enthusiasm. You must be legally authorized to work in the country, be 18 years or older, and have a flexible schedule including evenings, weekends, and holidays. Compensation includes a base pay range of $18.00 - $20.71/hour plus a target bonus of $2.00/hour, along with benefits like extended health and dental, paid time off, and a generous employee discount.

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must be 18 years of age or older
  • Must have the ability to travel to assigned store with own transportation methods
  • Willing to work a flexible schedule including evenings, weekends, and holidays
  • Willing to work in an environment with bright lights and loud music
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to move boxes weighing up to 30 lbs (13.6 kg)
  • Willing to work as part of a team and also complete some work independently

Benefits

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series
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