Role OverviewThe Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
What You Will Do
Interact with guests to ensure a great guest experience, assess guests' needs to provide customized purchase and return solutions, and provide technical product education. Facilitate seamless end-to-end guest experience by conducting accurate transactions and executing omnichannel programs. Perform product presentation tasks, use in-store technology, and perform cleaning tasks to maintain the luxury environment.
Why It Might Be a Fit
This role requires a passion for guest experience, collaboration, and enthusiasm. You must be legally authorized to work in the country, be 18 years or older, and have a flexible schedule including evenings, weekends, and holidays. Compensation includes a base pay range of $18.00 - $20.71/hour plus a target bonus of $2.00/hour, along with benefits like extended health and dental, paid time off, and a generous employee discount.
Requirements
- Must be legally authorized to work in the country in which the store is located
- Must be 18 years of age or older
- Must have the ability to travel to assigned store with own transportation methods
- Willing to work a flexible schedule including evenings, weekends, and holidays
- Willing to work in an environment with bright lights and loud music
- Willing to move through a store for most of a shift to help guests and accomplish work
- Willing to move boxes weighing up to 30 lbs (13.6 kg)
- Willing to work as part of a team and also complete some work independently
Benefits
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series
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