Role OverviewThe Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
What You Will Do
Key Responsibilities of the Job include interacting with guests to ensure a great guest experience, providing technical product education, facilitating a seamless end-to-end guest experience, and receiving guest feedback.
Why It Might Be a Fit
The ideal candidate will have the ability to work in an inclusive environment, be honest and fair, and enjoy working and connecting with guests.
Requirements
- Must be legally authorized to work in the country in which the store is located
- Must be 18 years of age or older
- Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
- Must have the ability to travel to assigned store with own transportation methods
- Willingness to work a flexible schedule including evenings, weekends, and holidays
- Willingness to work in an environment with bright lights and loud music
- Willingness to move through a store for most of a shift to help guests and accomplish work
- Willingness to move boxes weighing up to 30 lbs (13.6 kg)
- Willingness to work as part of a team and also complete some work independently
Benefits
- Extended health and dental benefits
- Mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series
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