Educator | Southpointe

Lululemon inc
Lincoln, NE
Category Customer Service
Job Description
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Requirements

  • Interact with guests to ensure a great guest experience
  • Assess guests’ needs to provide customized, effective purchase and return solutions and support
  • Provide technical product education
  • Facilitate a seamless end-to-end guest experience
  • Contribute to a respectful and inclusive team environment
  • Establish supportive and productive relationships with all team members
  • Perform product presentation tasks
  • Use in-store technology to support store operations and provide positive guest experiences
  • Perform cleaning tasks as needed throughout the shift

Benefits

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series
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