Electric Vehicle Customer Experience Specialist

TeleTech
Dearborn, MI
Category Customer Service
Job Description
As a Electric Vehicle Customer Experience Specialist, you'll work with customers and prospective buyers to earn and retain their loyalty, creating and delivering amazing customer experiences while enjoying a unique culture. The role involves providing exceptional customer service, handling customer inquiries, and resolving issues in a timely manner.

Requirements

  • High School Diploma required; Associate or Bachelor’s degree preferred
  • 2 years of experience in a Customer Relations Contact Center, hospitality industry, or PR/Sales field
  • Knowledge of the automotive industry is a plus

Benefits

  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)
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