Role OverviewJoin a team that lifts lives as a Homelift Technical Installer at Harmar Mobility. You'll provide in-person and virtual training, conduct on-site dealer visits, and deliver top-tier troubleshooting and support. This role involves regular travel, hands-on instruction, and interaction with valued partners.
What You Will Do
Conduct training sessions, deliver phone and email support, lead facility and field training, create sales orders, and assist with special projects. You'll also provide outstanding customer support, communicate with dealers, and interpret their concerns.
Why It Might Be a Fit
You'll be able to explain complex concepts in a simple manner, have strong interpersonal skills, and be able to speak confidently in front of small groups. You'll also have knowledge of current training techniques and tools, computer applications, and homelift technology.
Requirements
- 1–2 years in a customer-facing role, ideally with technical products
- Associate degree or trade certification in a technical field; or 4+ years of relevant experience; or equivalent combination of education and experience
- Ability to explain technical concepts clearly and simply
- Confident and comfortable speaking to small groups
- Strong written and verbal communication skills
- Proficiency with digital tools: webinars, video, interactive learning
- Familiarity with the Google platform and Microsoft Office Suite
- Strong understanding of homelifts, vertical platform lifts, or elevator systems
- Working knowledge of electrical and mechanical systems
- Ability to read and interpret schematics
- Well-organized, able to manage travel and prioritize multiple issues
- Valid driver's license and willingness to travel as needed
Benefits
- Competitive salary
- Opportunity to grow professionally and enhance technical skills
- Collaborative, supportive team environment
- Great Place to Work certified company
- Diversity, inclusion, and equal opportunity employer
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