Role OverviewThis position will provide general office support and assistance for case workers and clients applying for public assistance. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks.
What You Will Do
Welcome all on-site visitors and determine nature of business, review client information for accuracy, assist with computer applications, schedule client appointments, scan documents into client case file, maintain fax machines and copier functions, answer and direct incoming calls, maintain daily activity reports, deliver outstanding customer service to all clients.
Why It Might Be a Fit
This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.
Requirements
- Desire to help others
- Strong customer service background
- Ability to maintain confidentiality
- Handle conflict in a calm manner
- Reliable and dependable in the work place
- Ability to multi task
- Proven job stability
- High School diploma or equivalent
- Clean criminal background
- Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office
Benefits
- Paid time off
- Benefits
- 37.5 hour work week
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