Role OverviewThis position will provide general office support and assistance for case workers and clients applying for public assistance. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks.
What You Will Do
Responsibilities include welcoming on-site visitors, reviewing client information for accuracy, assisting with computer applications, scheduling client appointments, scanning documents, maintaining fax machines and copier functions, answering and directing incoming calls, and maintaining daily activity reports.
Why It Might Be a Fit
This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.
Requirements
- High School diploma or equivalent
- Desire to help others
- Strong customer service background
- Ability to maintain confidentiality
- Handle conflict in a calm manner
- Reliable and dependable in the work place
- Ability to multi task
- Proven job stability
- Clean criminal background
- Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired
Benefits
- Paid time off
- Benefits
- 37.5 hour work week
- $14.00/hr wage
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