Eligibility Specialist - Case Manager

Knowledge Services
Valparaiso, IN
Category Social Services
Job Description
Role Overview

This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance.

What You Will Do

Gather data for all relevant assistance programs, verify information, obtain release forms and medical records, verify income and assets, review regulations and program requirements, and utilize automated programs to determine eligibility.

Why It Might Be a Fit

This role offers an opportunity to make an immediate impact on your community, potential for promotion, and an extensive training program to give you the skills to be successful in this role.

Requirements

  • Highly organized and analytical team player
  • Previous Case Manager experience is a plus
  • Strong written and verbal skills
  • Solid computer skills, Microsoft Office proficiency
  • Basic math skills
  • Case management skills
  • Independent worker who is a self-starter that is reliable and dependable
  • Strong customer service background with a professional demeanor

Benefits

  • Paid time off
  • Benefits
  • 37.5 hour work week of Monday-Friday 8:00AM-4:30PM
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