Role OverviewThis position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid.
What You Will Do
Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients, verify information, obtain release forms and medical records, and review regulations and program requirements with clients.
Why It Might Be a Fit
The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role.
Requirements
- Highly organized and analytical team player
- Previous Case Manager experience is a plus
- Strong written and verbal skills
- Solid computer skills, Microsoft Office proficiency
- Basic math skills
- Case management skills
- Independent worker who is a self-starter that is reliable and dependable
- Strong customer service background with a professional demeanor
Benefits
- Paid time off
- Benefits
- 37.5 hour work week
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