ELIGIBILITY SPECIALIST II - 60023970

State of Florida
Lakeland, FL
Category Social Services
Job Description
The ELIGIBILITY SPECIALIST II position at the State Personnel System aims to determine eligibility for social service programs. This role involves reviewing and analyzing complex cases, conducting training, and guiding staff. Responsibilities include interviewing applicants, processing documentation, investigating fraud, and making referrals to community resources. It’s professional work in determining eligibility for safety net programs.

Requirements

  • Conducts interviews to collect/update personal data and obtain documentation.
  • Assists clients in obtaining documentation.
  • Reviews and analyzes documents to make eligibility determinations.
  • Works with mainframe systems to manage data and records.
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