Role OverviewThe primary function of the Eligibility Specialist II includes but is not limited to: reviews and approves case work processed for eligibility of various public assistance programs; coaches and mentors unit staff; and completes special projects needing a higher level of policy knowledge.
What You Will Do
Reviews and analyzes forms, applications, documents or other information to make eligibility determinations. Uses mainframe computer systems or software applications to access, create, edit, print, send, retrieve or manipulate data, files or other information.
Why It Might Be a Fit
Applicants must meet the minimum requirements to be hired for this position, including two years or more of Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing, or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
Requirements
- Two years or more of Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing, or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
- OR have an associate’s degree.
- OR 60 semester or 90 quarter hours of college can substitute for the experience
- Minimum of one year of processing experience in the ESS program as an Eligibility Specialist I
Benefits
- Background screening requirement
- Bi-lingual applicants are welcomed
- State of Florida is an Equal Opportunity Employer/Affirmative Action Employer
- Supports a Drug-Free workplace
- Veterans’ Preference
- Reasonable accommodation for applicants with disabilities
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