Role OverviewThis position is for an Eligibility Supervisor in the Largo Service Center for a Generic Unit – SES in Circuit 6. The individual hired for this position will be able to work from the Tampa Service Center or the Sarasota Service Center. The Eligibility Supervisor is responsible for determining initial and ongoing eligibility for social service programs, including reviewing, and analyzing error-prone and complex cases.
What You Will Do
Responsibilities include supervising ESS staff, communicating with and motivating employees, reviewing and analyzing error-prone and complex cases, conducting trainings, and monitoring staff as appropriate.
Why It Might Be a Fit
The ideal candidate will have excellent people skills, knowledge of public assistance program objectives and policies, and the ability to supervise people, coordinate operations, and interpret complex information.
Requirements
- Two years or more of Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing, or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
- OR an Associate degree or higher from an accredited college or university.
- OR 60 semester hours or 90 quarter hours can substitute for the experience.
- Plus, minimum of two years of case processing experience in the Economic Self-Sufficiency Program as an Economic Self-Sufficiency Specialist I or an Economic Self-Sufficiency Specialist II (Eligibility Specialist I or Eligibility Specialist II).
- Must be willing to travel.
Benefits
- Bi-weekly salary range of $1,577.46 - $2,869.69
- Drug-Free workplace
- Reasonable suspicion drug testing
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