Emergency Communication Operations Manager

South Metro Fire Rescue
Any Location, CO
Category Administration
Job Description
The Emergency Communications Operations Manager oversees the daily operations of the fire and emergency medical dispatch center, ensuring alignment with organizational values and service standards. This role provides collaborative leadership by directing, delegating, and coordinating dispatch operations and staffing in accordance with established policies and procedures.

Requirements

  • Minimum 5 years of responsible, professional-level, full-time experience in emergency dispatch operations and communications center
  • 2 years of supervisory experience in an emergency communications center
  • APCO Registered Public-Safety Leader Certification (RPL)
  • NENA Center Manager Certification Program (CMCP)
  • Communications Center Manager Certification (CCM)
  • Federal Aviation Administration Part 107 remote Pilot Certificate

Benefits

  • 401k Matching
  • Generous Paid Time Off
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
]]>