Emergency Replacement Sales Specialist

As an Emergency Replacement Sales Specialist, you'll play a key role in supporting commercial HVAC customers by providing fast, responsive solutions for emergency replacement needs. Working primarily over the phone, you'll manage an assigned territory of customer accounts, build strong relationships, identify new business opportunities, and help grow Lennox's market presence.

What You Will Do

Manage and grow a portfolio of approximately 100 commercial customer accounts within your assigned territory. Sell Lennox commercial HVAC equipment, parts, and services through inbound and outbound phone calls. Prepare quotes, close sales, and provide timely solutions for customers with urgent replacement needs.

Why It Might Be a Fit

This role is ideal for someone who enjoys inside sales, building customer relationships, and working in a fast-paced environment where they can make an immediate impact while serving as a trusted advisor to commercial HVAC customers.

Requirements

• High school diploma or equivalent required; bachelor's degree preferred.
• At least 1 year of experience in sales, customer service, account management, or a related field.
• Strong relationship-building skills with the ability to listen, communicate effectively, negotiate, and influence customers.
• Excellent time management and organizational skills with the ability to manage multiple customer accounts.
• Understanding of sales principles, including prospecting, product presentations, closing techniques, and account development.
• Customer-focused mindset with a commitment to delivering exceptional service and building long-term relationships.
• Strong written and verbal communication skills.
• Working knowledge of sales and marketing concepts and the ability to identify new business opportunities.
• Intermediate knowledge of commercial HVAC products or related industry experience is a plus.
• Proficient with Microsoft Office and CRM (Customer Relationship Management) systems.

Benefits

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance
• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year