Emergency Response Coordinator

Paul Davis Restoration of Portland / Vancouver
Vancouver, WA
Category Customer Service
Job Description
Emergency Recovery Coordinator (ERC) role at Paul Davis, serving people in emergency situations, building trust, and guiding customers through recovery processes.

Requirements

  • Be the first point of contact for property owners after traumatic events
  • Build trust and guide customers through the initial recovery process
  • Generate business by proactively identifying and acting on opportunities
  • Work closely with first responders, adjusters, project managers, and community leaders
  • Secure mitigation work to protect properties and prevent further damage
  • Represent Paul Davis in the community through events and relationship building
  • Deliver confidence and clarity when people need it most

Benefits

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Vision insurance
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