Employee Benefits Assistant Client Manager

Benefit Commerce Group, Alera Group company, is looking for an Employee Benefits Assistant Client Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Receives or initiates communication with employer groups, insurance carriers, and vendors about claims, eligibility, billing, contracts, and legislation.

• Works with the Client Manager as a liaison to coordinate changes, renewals, and new group business.

• Acts as the point person for groups and consultants.

• May assist with on-site enrollment meetings at the group location as requested.

• Helps with onboarding new groups and renewing existing ones.

• Prepares and produces reports with the Client Manager.

• Maintains and updates information in internal systems and CRM.

• Assists with audits like eligibility and carrier records when needed.

• Travels locally to client meetings and events as required.

• Performs other duties as assigned by management.

• One to three years of group medical insurance experience involving functions related to plan administration or equivalent combination of education and insurance experience

• Working knowledge of medical terminology, group medical insurance terminology, and regulatory requirements and restrictions

• Experience with self-funded and fully insured large and small group plans

• Ability to read and interpret contract documents and the ability to write routine reports and correspondence with assistance from a senior level member of the Client Services team

• Proficient verbal and written communication skills as well as strong organizational and customer service skills

• Proficient PC and data entry skills with experience in MS Word, Excel and Outlook

• Basic mathematical aptitude

• Bachelor’s Degree in Business or related field or the equivalent combination of education and experience

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Hourly range is $28 to $30 per hour.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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