Role OverviewThe Employee Services Partner serves as a primary point of contact for employees and leaders, providing guidance, support, and coordination across HR programs, policies, processes, and services.
What You Will Do
The role involves building trusted relationships, providing HR guidance and problem-solving, owning the HR experience from need to resolution, and supporting service improvement.
Why It Might Be a Fit
The ideal candidate will have a strong background in HR, excellent customer service skills, and the ability to exercise sound judgment and recognize when escalation or specialized expertise is required.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field
- Minimum of 3-5 years of relevant HR experience
- Working knowledge of HR policies, programs, processes, and employment practices
- Strong relationship-building, customer service, problem-solving, and follow through skills
- Ability to exercise sound judgment and recognize when escalation or specialized expertise is required
- Strong written and verbal communication skills
- Demonstrated discretion when handling confidential and sensitive information
- Strong organization, prioritization, case-management, and documentation skills
- Ability to work effectively in a large, complex, and matrixed organization
- Proficiency with HR technology, case-management platforms, knowledge management tools, and standard business applications
Benefits
- Comprehensive benefits package
- Career advancement opportunities
- Differentials, premiums, and bonuses as applicable
- Recognition programs designed to celebrate contributions and support professional growth
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