EMR Cerner Senior Business System Analyst, Technology & Digital

Military, Veterans and Diverse Job Seekers
West Palm Beach, FL
Job Description
Research and identify solutions to software and hardware issues, troubleshoot technical issues, and provide prompt and accurate feedback to customers.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or relevant field
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
  • Hands on experience with Windows/Mac OS environments
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software
  • Excellent problem solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
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