Role OverviewProvide technical and break/fix support for all End User hardware and software, peripherals, and mobile devices. Diagnose and troubleshoot problems, coordinate hardware and software installations, and provide end-user training.
What You Will Do
Diagnose and resolve End User devices/peripherals related to hardware and software issues, install and configure end user devices, and provide end-to-end user endpoint support.
Why It Might Be a Fit
Requires strong technical skills, analytical and problem-solving skills, and the ability to work well under stress and time pressures. Must be able to effectively communicate with customers and provide high-quality customer service and support.
Requirements
- Certification and Licensure: CompTIA A+ Preferred
- High School Diploma (minimum)
- Bachelor’s degree in a related field (Preferred)
- 0–1-year experience in related field (minimum)
- 1–2-year experience in related field (Preferred)
Benefits
- Medical, dental and vision coverage
- Retirement plans
- Paid time off
- Employer-paid life and disability insurance
- Tuition program
- Well-being benefits
- Full suite of benefits to support career development, individual & family health, and financial health
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