End User Support Technician, Junior

ASRC Federal
Reston, VA
Job Description
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

Requirements

  • High School Diploma/GED with 2+ years of technical support experience
  • Experience using a ticketing system (prefer ServiceNow) is a plus
  • Strong proven record learning new technologies and support
  • Multi-task and change direction as needed to meet customer needs and priorities
  • Strong written and oral communications required
  • Support Senior Executives
  • Interface with users in a pleasant and tactful manner
  • Be self-motivated
  • Quickly learn new IT technologies
  • Ability to work on-site daily in Reston, VA
  • US Citizenship required to support this position

Benefits

  • Health care
  • Dental
  • Vision
  • Life insurance
  • 401(k)
  • Education assistance
  • Paid time off
  • Holidays
  • Any other paid leave required by law
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