Role OverviewThe Endo Clinical Coordinator functions as the first line of contact with patients, providing exceptional service and support to ensure a positive experience. This role requires maintaining a high level of conduct and adhering to a strict dress code. The Clinical Coordinator will report to the Practice Manager and work within allocated hours.
What You Will Do
Responsibilities include coordinating patient schedules, ordering dental supplies, maintaining inventory, and partnering with the Practice Manager to oversee the Lab Case system. The Clinical Coordinator will also be responsible for ensuring efficient patient flow and quality treatment.
Why It Might Be a Fit
The ideal candidate will possess excellent communication skills, tact, and service with a smile. They will be able to maintain a high level of service excellence, address patients with respect, and provide solutions to their needs.
Requirements
- Maintain tact and service with a smile when interacting with patients, patient representatives, insurance carriers, or other external/internal members
- Speak with a smile on your face
- Address patients using surnames, never using terms of endearment
- Look for a solution, if you cannot provide one, find the person who can
- Use polite words like, “thank you”, “have a good day” or “we are so glad you selected CFCD”
Benefits
- Health and dental benefits
- 401(k)
- Holiday pay
- Paid time off
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