Engineering Operation Technician

Amazon
Hilliard, OH
Category Engineering
Job Description
Role Overview

As a member of the AWS Cloud Support team, you will provide technical support to customers building mission-critical applications on top of AWS services. You will work with leading technologists and Amazon Web Service architects to troubleshoot and resolve customer issues.

What You Will Do

You will learn and use groundbreaking technologies, apply advanced troubleshooting techniques, and interact with customers and internal AWS teams to provide unique solutions and feedback.

Why It Might Be a Fit

You will be surrounded by people who are passionate about cloud computing and believe in world-class support. You will have opportunities to drive customer communication during critical events and leverage your customer support experience to improve AWS services.

Requirements

  • 2+ years of electrical and mechanical facilities maintenance experience
  • 2+ years of Microsoft Office products and applications experience

Benefits

  • EAP
  • Mental Health Support
  • Medical Advice Line
  • 401(k) matching
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