Role OverviewThe Enhanced Shelter Case Manager is responsible for securing permanent housing for people who were formerly experiencing homelessness. They will maintain relationships with community agencies and service providers, provide brief intervention and crisis response, and coordinate community-building activities. The Case Manager will work collaboratively with Shelter Operations and Supportive Services staff to increase stability of clients.
What You Will Do
The main day-to-day responsibilities of the Enhanced Shelter Case Manager include building effective relationships with clients, providing information and referrals, maintaining updated information tools, formally and informally assessing clients, and making referrals or initiating services to address mental health, substance abuse, and disability issues.
Why It Might Be a Fit
The ideal candidate will have experience providing services to low-income and/or people experiencing homelessness, knowledge of referral resources, and excellent writing skills. They will be able to work collaboratively with Shelter Operations and Supportive Services staff to increase stability of clients and participate in public policy advocacy efforts.
Requirements
- Associate Degree in Social Work or related field
- 3 years of experience with people experiencing homelessness, mental health, substance abuse
- Able to read, write and speak in English, with excellent writing skills
- Knowledge of MS Excel, MS Word, Google Docs/Sheets, and company e-mail at an intermediate level
- Flexibility to work evenings
- Knowledge of referral resources
- Two years of case documentation experience
- Background in case management, advocacy, or related career
Benefits
- Generous vacation and sick leave
- 10 paid holidays and 1 floating holiday
- Employer-Paid Medical, Dental, and Vision
- Employer-Paid Life and AD&D Insurance
- 401k offered for unionized employees
- 403b offered for non-union employees
- Employee Assistance Program
- Travel Assistance Program
- Aflac offered for all employees
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