Role OverviewThe Enhanced Shelter Case Manager is responsible for securing permanent housing for people who were formerly experiencing homelessness, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, information and referral assistance, and coordination of community-building activities.
What You Will Do
The Case Manager will build effective relationships with clients, provide information and referrals, maintain updated information tools, assess clients, offer case management, make referrals, coordinate with local agencies, work collaboratively with Shelter Operations and Supportive Services staff, and participate in staff meetings and case conferencing.
Why It Might Be a Fit
The ideal candidate will have experience working with people experiencing homelessness, knowledge of referral resources, and excellent writing skills. They will be able to work collaboratively with Shelter Operations and Supportive Services staff and participate in public policy advocacy efforts.
Requirements
- Associate Degree in Social Work or related field
- 3 years of experience with people experiencing homelessness, mental health, substance abuse
- Able to read, write and speak in English, with excellent writing skills
- Knowledge of MS Excel, MS Word, Google Docs/Sheets, and company e-mail at an intermediate level
- Flexibility to work evenings
- Knowledge of referral resources
- Two years of case documentation experience
- Background in case management, advocacy, or related career
Benefits
- Generous vacation and sick leave
- 10 paid holidays and 1 floating holiday
- Employer-Paid Medical, Dental, and Vision
- Employer-Paid Life and AD&D Insurance
- 401k offered for unionized employees
- 403b offered for non-union employees
- Employee Assistance Program
- Travel Assistance Program
- Aflac offered for all employees
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