Role OverviewThe Enrollment Services EDP Entry Operator IV will be responsible for working as the primary front-line customer service person at the Welcome Express desk, completing data entry for Enrollment Services, and assisting with various communication processes. They will have varied assignments day-to-day, as assigned, based upon the needs to the department.
What You Will Do
The responsibilities include, but are not limited to, data entry for various enrollment service tasks, assisting with communication team communication processes, occasional collection of payments from student accounts, and providing guidance to students through the enrollment process.
Why It Might Be a Fit
The person in this role must be able to multi-task effectively, while maintaining flexibility of work assignments, and shifting between assignments based on the needs of the department. Must be comfortable with varied day-to-day assignments and provide excellent customer service, displaying professionalism both in person and virtually.
Requirements
- at least three years of full-time, or equivalent part-time, clerical experience in the operation of electronic data processing data entry equipment or statistical machines
- one year of experience in supervisory or administrative capacity
- a certificate or diploma as evidence of completion of a course of study in business or electronic data processing or computer programming may be substituted for a maximum of one year of the required experience
- an Associate's degree in business or electronic data processing or computer programming may be substituted for a maximum of two years of the required experience
Benefits
- competitive health insurance
- free dental insurance
- basic life insurance
- long-term disability insurance
- paid sick, vacation and personal leave
- educational benefits for employee/spouse/dependents
- excellent retirement benefits
]]>