Role OverviewThe Enrollment Specialist will deliver customer service to clients, clinicians, and stakeholders by discovering the best financial options and enrolling potential clients with the most appropriate financial resources. They will assist clients through the registration process, educate clients on methods of payment for services, and work with eligible clients to apply for assistance programs.
What You Will Do
The Enrollment Specialist will regularly use various computer apps, including Microsoft Office, HRIS, EHR, and other online systems. They will welcome clients into care, help them get started on their individual recovery journeys, and assist with the registration process. They will also work with eligible clients to apply for assistance programs and advise them on payment plans.
Why It Might Be a Fit
The ideal candidate will have customer service skills, the ability to work with a variety of team members, and the ability to obtain an Ohio Driver's License, maintain auto insurance, and earn CPR/First Aid certification. They will also be willing to submit to background checks and fingerprinting.
Requirements
- HSD/GED
- experience in a healthcare role related to registration, billing, claims, or insurance
- customer service skills
- ability to work with a variety of team members
- ability to obtain an Ohio Driver's License
- ability to maintain auto insurance
- ability to earn CPR/First Aid certification
- willingness to submit to background checks and fingerprinting
Benefits
- Health Insurance
- Health Savings Account (HSA)
- Teladoc
- Dental Insurance
- Vision Insurance
- Life and AD&D Insurance
- Voluntary Life Insurance
- Employee Assistance Program (EAP)
- PTO
- Paid Holidays
- 403(b) Retirement
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