Enrollment Specialist

New York City
New York, NY
Category Social Services
Job Description
Role Overview

The Enrollment Specialist will be responsible for enrolling consumers in the Fair Fares Program, verifying documents, and maintaining confidentiality and discretion. The role involves working with highly sensitive documents, answering questions, and providing information about the discount and requirements for the program.

What You Will Do

The Enrollment Specialist will be responsible for enrolling consumers, reviewing documents, navigating the enrollment database, maintaining equipment, and finalizing consumers' complete Fair Fare enrollment application packages.

Why It Might Be a Fit

The ideal candidate will have experience in community work or community-centered activities, be able to maintain confidentiality and discretion, and have excellent communication skills to provide information to consumers.

Requirements

  • High school graduation or equivalent
  • Three years of experience in community work or community-centered activities
  • Ability to maintain confidentiality and discretion
  • Excellent communication skills
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