Enrollment Supervisor

City of New York
New York City, NY
Category Human Resources
Job Description
The selected candidate will be offered a salary between $62,868 and $72,298. The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. The Office of Child Care Operations (CCOPs) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. This role focuses on supervising staff in the Voucher Enrollment Unit, ensuring quality of enrollment processing, and liaising with external stakeholders to facilitate the enrollment process.

Requirements

  • Supervise staff in the Voucher Enrollment Unit.
  • Receive, research, and respond to high priority issues.
  • Issue and mail low income child care vouchers.
  • Enroll, update, and maintain families, providers, and programs.
  • Monitor and perform time and leave duties for subordinates.
  • Assign tasks and evaluate staff performance.
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