Role OverviewThe Enterprise Account Manager will own Kastle's relationships with the largest lenders and servicers in the mortgage industry, ensuring Kastle stays top of mind and driving renewals and expansion.
What You Will Do
The role requires a strategic mindset, consultative approach, and ability to navigate complex enterprise sales cycles, with responsibilities including owning a book of Kastle's largest accounts, building and maintaining relationships with senior stakeholders, and identifying and closing expansion opportunities.
Why It Might Be a Fit
The ideal candidate will have 5+ years of experience in account management, customer success, or enterprise sales at a company selling into the operations of banks, lenders, or servicers, with a proven track record of carrying and hitting an expansion or NRR quota.
Requirements
- 5+ years in account management, customer success, or enterprise sales at a company selling into the operations of banks, lenders, or servicers
- Proven track record of carrying and hitting an expansion or NRR quota
- Deep understanding of how banks and lenders operate lending, including default, loss mitigation, escrow, and the contact center
- History of building trusted relationships with EVP- and C-level executives
- Strong solution selling skills
- Comfortable demoing technical products live and explaining AI to both technical and non-technical audiences
- Hands-on experience with AI tools in your own work
- Mentally agile
- Service mindset
Benefits
- Competitive base salary
- Uncapped commission potential
- Equity options
- Comprehensive health, dental, and vision insurance
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