Enterprise Applications Specialist

NISC
Mandan, MO
Category Sales
Job Description
NISC is seeking an Enterprise Applications Specialist to optimize and support the sales cycle through CRM platforms. The role involves system maintenance, troubleshooting, documentation, and collaboration with users to improve efficiency and customer satisfaction. It is a hybrid position requiring a minimum of 3 days of office work per week.

Requirements

  • Assist users with basic application support.
  • Write documentation for processes and testing scenarios.
  • Assist with data hygiene and pricing.
  • Translate stakeholder input into requirements.
  • Assist with visual aids creation.
  • Perform on-site or remote training.
  • Assist with root cause and problem-solving.
  • Respond to users accurately and effectively.
  • Demonstrate courtesy, patience, and generosity.
  • Utilize logic and reasoning to resolve problems.
  • Read reviews for accuracy and completeness.

Benefits

  • Hybrid work schedule
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