Enterprise Customer Success Manager

Collectly
San Francisco, CA
Category Customer Service
Job Description
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. We are seeking a Enterprise Customer Success Manager to help us foster strong relationships and growth within our existing customer base.

Requirements

  • 5+ years experience in a customer success role at a SaaS company
  • Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
  • Strong understanding of customer success principles and methodologies
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers

Benefits

  • Unlimited PTO
  • Comprehensive Health Coverage
  • Equity Opportunities
  • Retirement Planning Made Easy
  • Student Loan Support
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