Role OverviewAs a GTM technical expert, you will own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra's platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. You will work directly with our Sales, Product, and Agent Engineering teams to drive our GTM function and continuously improve our Agents through our customer-driven product development philosophy. You will lead and support our customers as a GTM and technical leader in the earliest conversations with our future customers, understanding and anticipating their needs to continue our industry-leading AI solution.
What You Will Do
You will be responsible for demo building, presenting, and working with customers or clients in the GTM function. You will leverage AI tools efficiently as a regular part of your technical sales motion, and own the accuracy of anything you put in front of a customer. You will connect a prospect's specific business problems and Sierra's solutions, explaining them to both a technical and non-technical audience.
Why It Might Be a Fit
You will be a fit for this role if you have 5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales, and have experience in demo building, presenting, and working with customers or clients in the GTM function. You will be able to connect a prospect's specific business problems and Sierra's solutions, explaining them to both a technical and non-technical audience. You will be able to leverage AI tools efficiently as a regular part of your technical sales motion, and own the accuracy of anything you put in front of a customer.
Requirements
- Professional fluency in both Spanish and English
- 5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales
- Past experience in demo building, presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with potential customers, including executives and technical leaders
- Experience in leading the sales process with Enterprise customers
- Ability to connect a prospect's specific business problems and Sierra's solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
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