Enterprise System Administrator

Requirements

• Administer and optimize CRM and enterprise applications.
• Manage roles, permissions, security settings, workflows, and automation.
• Configure and customize platforms using declarative tools and development where needed.
• Oversee releases, upgrades, and adoption of new features.
• Maintain data quality and governance standards.
• Partner with business units to improve processes and system usage.
• Support and develop API integrations and data flows.
• Build reports, dashboards, automation, and proof‐of‐concept solutions.
• Evaluate platform capabilities, including AI tools like Salesforce Einstein.
• Document system architecture and provide advanced user support and training.