Entry Level Community Resource Specialist

Mental Health Resources
Jacksonville, FL
Category Social Services
Job Description
Role Overview

The Community Resource Specialist provides hands-on, face-to-face assistance to adults served at MHRC's South Comprehensive Services Center (CSC). The role helps individuals identify and access entitlement programs and community resources, such as Medicaid, food assistance (SNAP), Social Security benefits, and housing.

What You Will Do

Assesses the entitlement and community resource needs of individuals who walk in to the CSC or are referred by the SOC Navigator. Provides direct assistance with resource identification, entitlement applications, and connection to available services, using a person-centered, recovery-oriented approach.

Why It Might Be a Fit

This position requires interactions with individuals who may have a mental illness; interactions may take place in an office setting, emergency services, or locked inpatient unit. Must exercise judgment required of position, including managing work tasks independently, recognizing life threatening situations, safety risks, abuse, neglect, or other emergencies and responding appropriately.

Requirements

  • High School diploma and six months of experience working in human services, healthcare, social services, or a behavioral health setting required.
  • Bachelor’s degree in mental health or human services related field preferred.
  • Proficiency in Microsoft Office, Outlook and use of the Internet required.
  • Must demonstrate in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System within three months of employment.
  • Requires interactions with individuals who may have a mental illness; interactions may take place in an office setting, emergency services, or locked inpatient unit.
  • Must exercise judgment required of position. This includes, but is not limited to, managing work tasks independently, recognizing life threatening situations, safety risks, abuse, neglect, or other emergencies and responding appropriately.

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 403b
  • PTO
  • Paid Holidays
  • Flexible Spending Account
  • Employee Assistance Program
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