EPIC Client Systems Administrator

UT Southwestern Medical Center
Dallas, TX
Job Description
Role Overview

We are seeking an experienced EPIC Client Systems Administrator to join Technical Services Team B. This role is responsible for supporting and maintaining Epic's application infrastructure while leading technical projects that enhance system performance, interoperability, and end-user experience across the healthcare enterprise.

What You Will Do

The successful candidate will provide administration, monitoring, troubleshooting, and optimization of critical Epic technologies, primarily EPIC MyChart, and including Printing Services, Web Blob, Interconnect, Care Everywhere, Hyperspace Performance, Hyperspace Web, Kuiper, System Pulse, Telemedicine integrations, EpicCare Link, and Epic Hello World.

Why It Might Be a Fit

The ideal candidate will have experience supporting Epic infrastructure technologies in a healthcare environment, knowledge of Epic Hyperspace, Web technologies, interoperability, and patient engagement platforms, and strong analytical, troubleshooting, and project management skills.

Requirements

  • Experience supporting Epic infrastructure technologies in a healthcare environment
  • Knowledge of Epic Hyperspace, Web technologies, interoperability, and patient engagement platforms
  • Experience with system administration, performance tuning, and enterprise application support
  • Strong analytical, troubleshooting, and project management skills
  • Excellent communication and stakeholder management abilities

Benefits

  • PPO medical plan
  • 100% coverage for preventive healthcare-no copay
  • Paid Time Off
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
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