Equipment Service Technician

STERIS
Concord, NC
Category Operations
Remote
Job Description
As an Equipment Service Technician, you will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro mechanical and electronic units. This is a remote based customer-facing employee, primarily working inside hospitals. You will work independently but have the support of a team, and your primary responsibility will be to manage time effectively by prioritizing customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.

Requirements

  • High School Diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role
  • Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements
  • Customer and team engagement experience
  • Effective written and verbal communication skills
  • Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into multi systems)
  • Ability to meet flexible schedules with potential overnights, as well as early/late hours, based on customer and business needs

Benefits

  • Market Competitive Pay
  • Extensive Paid Time Off and (9) added holidays
  • Excellent Healthcare, Dental and Vision Benefits
  • Company Vehicle
  • Company Cell Phone/Laptop
  • Tools, Equipment, Uniforms provided
  • Long/Short Term disability coverage
  • 401(k) with company match
  • Maternity & Paternal Leave
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Tuition reimbursement and continued education programs
  • Excellent opportunities for advancement and stable long-term career
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