Role OverviewWe are seeking a member-focused, experienced Equity Mortgage Loan Officer to help members navigate home equity lending with confidence. This is a hybrid position based in Eugene, Oregon, offering a starting pay rate of $23.08 per hour plus eligibility for commissions.
What You Will Do
Guide members through the home equity lending process from initial application through closing. Review and analyze loan requests, evaluate documentation and lending requirements, help determine appropriate home equity solutions, and keep loans moving efficiently through the pipeline.
Why It Might Be a Fit
Success requires someone who can ask thoughtful questions, understand individual financial needs, explain lending options clearly, and recommend appropriate products and solutions while creating a positive member experience.
Requirements
- At least one year of similar or related experience working with mortgages
- Strong member/customer service skills with the ability to build trust and serve as a consultative advisor
- Ability to review financial and loan information carefully and accurately
- Strong attention to detail and documentation practices
- Excellent verbal and written communication skills
- Strong organization, time management, and pipeline-management skills
- Ability to prioritize multiple loans, member needs, and deadlines in a changing environment
- Sound judgment and problem-solving skills
- Ability to work independently while collaborating closely with internal partners
- Comfort working toward established performance and service expectations
- Ability to maintain confidentiality when working with sensitive financial information
Benefits
- Low-cost medical, dental, and vision insurance
- 401(k) retirement plan with employer match
- Paid time off plus 13 paid holidays
- Tuition reimbursement for eligible education and training
- Company-paid long-term disability
- 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities
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