Role OverviewServe as the vital communication link between doctors and clients, handling client phone calls, emails, and questions, and assisting with patient treatment plans and administrative tasks.
What You Will Do
Client Communication & Scheduling, Hospital Admissions & Discharges, Administrative Support, Continuity of Care.
Why It Might Be a Fit
Highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.
Requirements
- At least 2 years of customer service experience in a medical setting
- Veterinary experience is preferred
- A solid employment history with proven reliability
- The ability to work independently while being self-driven and eager to grow
- A proactive mindset, always looking for process improvements and opportunities for collaboration to streamline operations
- Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus
Benefits
- 401(k) with matching
- Health, Dental, and Vision insurance
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Life and Disability insurance
- Paid Time Off (PTO) and Holidays
- Employee Assistance Program and Discounts (including Pet Discount)
- Professional development and tuition assistance
- Uniform stipend
- Retirement plan
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