Role OverviewWe have an excellent opportunity available for a EVENING DISPATCHER, located in our Chicago Call Center located in Lombard, IL. The hours of this shift will be from 3:30pm-12:00am, weekends and holidays as assigned.
What You Will Do
Liaison between our field technicians and customers nationwide, distribute jobs to field technicians, manage the workload of field technicians throughout the Eastern portion of the country, interact with customers to keep them informed of the status of their assigned field technician’s arrival, relay necessary job information to the field technician, resolve any customer service issues.
Why It Might Be a Fit
Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment, able to multi task, excellent customer service skills, solid computer skills (Microsoft Word and Excel), AS400 knowledge preferred.
Requirements
- Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
- Able to multi task
- Excellent customer service skills
- Solid computer skills (Microsoft Word and Excel)
- AS400 knowledge preferred
Benefits
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
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