Evening Receptionist

MiraVista Behavioral Health Center
Holyoke, MA
Category Customer Service
Job Description
Role Overview

The Receptionist at MiraVista Behavioral Health Center serves as a vital frontline representative and administrative support professional within a fast-paced, patient-centered mental health care environment.

What You Will Do

Greet patients, visitors, and staff in a courteous, respectful, and trauma-informed manner, answer and route incoming phone calls, maintain accurate patient logs, manage incoming mail, and coordinate transportation and eligibility.

Why It Might Be a Fit

The ideal candidate will have strong communication skills, ability to maintain professionalism in high-stress or emotionally sensitive situations, and experience with office software.

Requirements

  • High School Diploma required, associate's degree preferred
  • Previous receptionist, front desk, or customer service experience in a hospital setting
  • Bilingual skills, preferred
  • Strong communication skills
  • Ability to maintain professionalism in high-stress or emotionally sensitive situations
  • Basic computer skills and experience with office software
  • Ability to handle confidential information responsibly
  • Exceptional attention to detail and organizational skills

Benefits

  • Medical, Dental, and Vision
  • 401(k) match
  • Long term disability (LTD)
  • Employer paid life and AD&D Insurance
  • Generous Paid Time Off
  • Flexible Spending Account
  • Tuition Reimbursement
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