Event Captain

Five Iron Golf
Philadelphia, PA
Category Customer Service
Job Description
Role Overview

The Event Captain at Five Iron Golf is responsible for delivering exceptional service and ensuring a memorable experience for guests, both during everyday operations and special events. This role involves managing food and beverage service, maintaining a clean and well-stocked bar, and leading the execution of events to create a fun and premium atmosphere.

What You Will Do

Deliver exceptional service to guests, maintain extensive knowledge of food and beverage offerings, serve food and beverages in a timely and courteous manner, and manage inventory and order supplies to ensure the bar is well-stocked.

Why It Might Be a Fit

The Event Captain will take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns. The role requires a customer-centric approach with the ability to upsell, strong verbal and written communication skills, and the ability to collaborate with diverse teams and work in a fast-paced environment.

Requirements

  • Prior experience in managing and/or coordinating events
  • Server, bar, and/or hospitality experience encouraged but NOT required
  • Passion for golf and an understanding of the game’s rules are strongly encouraged
  • Strong verbal and written communication skills
  • A customer-centric approach with the ability to upsell
  • Ability to collaborate with diverse teams and work in a fast-paced environment
  • Exceptional organizational skills
  • Ability to work flexible hours, including nights and weekends
  • Ability to lift up to 50 lbs
  • Ability to obtain proper licensing and certifications for the location
  • Meet state minimum age to bartend

Benefits

  • Health, Dental, and Vision insurance
  • Short-Term Disability
  • Accident and Critical Illness Insurance
  • 401(k)
  • Meals while working are included for free
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