Role OverviewThe Event Concierge is the liaison between Event Sales and/or Event Planning Manager and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details.
What You Will Do
Tracking upcoming groups for deposit needs, assisting Group Billing as needed on delayed payments, assisting with group billing adjustments post event, and assisting AR team in collection attempts as needed.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment, refined verbal communication skills, ability to stand for long periods of time, ability to sit for long periods of time, ability to lift, pull, and push a moderate weight (approx. 25 lbs.), and ability to work a flexible schedule including mornings, afternoons, evenings, weekends, and holidays.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to sit for long periods of time
- Ability to lift, pull, and push a moderate weight (approx. 25 lbs.)
- Ability to work a flexible schedule including mornings, afternoons, evenings, weekends, and holidays
Benefits
- Opportunities to work around the world with Hyatt Hotels and Resorts
- Discounted & Complimentary Hotel Room Nights
- Free employee meals in our employee dining hall
- Free covered parking
- Medical Dental and Vision Insurance (Full-time colleagues)
- Retirement savings plan
- Excellent training and professional development
- Tuition/Wellness reimbursement, up to $1,000 a year!
- Employee Stock Purchase plan
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
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