Role OverviewThe Crew Chief (Security Supervisor) leads IMS security personnel on show nights, directing deployment, setting the tone at the doors, and ensuring venue policies are carried out consistently. Great crew chiefs pair a calm, quick read of any situation with genuine hospitality, prioritizing security as customer service.
What You Will Do
Direct and coordinate IMS security staff during events, ensuring all alcohol management policies are properly executed, and the venue is safe and clean. Set the customer-service standard for the security team, ensuring patrons receive helpful guidance and staff know where to direct questions.
Why It Might Be a Fit
You'll bring security experience, strong verbal and written communication skills, calm judgment under pressure, and a customer-focused approach. You should be self-motivated, adaptable, and reliable, with excellent timekeeping and physical stamina for an on-your-feet role.
Requirements
- Security experience, ideally with an in-house venue or hospitality team
- Strong verbal and written communication skills
- Calm, steady judgment under pressure
- Awareness of current security environments, risks, and threats
- Customer-focused approach
- Reliability and excellent timekeeping
- Self-motivated, adaptable, and constructive as part of a team
- Physical stamina for an on-your-feet role, including night shifts
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