Event Operations Supervisor, Audio Visual - Marriott Marquis

Requirements

• Organize daily floor activities
• Perform daily floor management
• Participate in crew scheduling process
• Ensure flowsheets are updated and properly completed
• Work with team to establish coordinated communications
• Attend venue meetings
• Assist management in team member compliance
• Provide suggestions for scheduling and operational efficiencies
• Provide excellent service and strive to exceed customer expectations
• Maintain a positive relationship with clients
• Meet with guests on site to ensure needs are met
• Monitor events and check in on customers
• Foster and maintain the hotel/client relationship
• Assist in training technicians on all floor activities
• Assist in training technicians on operational standards
• Serves as a mentor for new hires
• Provide guidance and understanding of technician career journey
• Model and reinforce a positive working environment
• Accurately and timely setup, operation, and breakdown of intermediate audiovisual equipment
• Troubleshoot technical issues and resolve problems quickly
• Comply with all Company security and safety measures
• Ensure equipment is secure from theft and/or damage
• Perform preventative maintenance on equipment
• Lead the team in proper security, storage, transportation, and maintenance of equipment
• Participate in physical inventory count processes

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement