Event Operations Supervisor, Audio Visual - Rosen Shingle Creek - Orlando, FL

Encore Global
Orlando, FL
Category Customer Service
Job Description
The Event Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. This role reports to the DET, DOO, or Operations Manager.

Requirements

  • Organize daily floor activities to ensure timely setup, refresh, and removal of equipment
  • Perform daily floor management, directing workflow of technicians and assisting management with suggestions for operational efficiencies
  • Ensure flowsheets are updated and properly completed
  • Provide excellent service and strive to exceed customer expectations
  • Assist in training technicians on all floor activities and venue's operational standards
  • Troubleshoot technical issues and resolve problems quickly
  • Comply with all Company security and safety measures
  • Lead the team in proper security, storage, transportation, and maintenance of equipment

Benefits

  • Paid Time Off
  • 401k Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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